So you have a question regarding the programme and if it suits you? Read below.

Frequently Asked Questions 


What do I have to eat on the program?

You can choose between following a meal plan, creating your own plans based on our delicious recipes, or simply making our guidelines work with the food you already eat. As long as you are eating low carb, nutrient dense foods (and preferably enjoying them perfectly cooked and well-flavoured), we are happy.

You will be prescribed a low carb, healthy fat diet designed to get your body into a state called ketosis. This is when your body burns it’s own fat (the fat you want to lose) for fuel. This state is called ketosis, and the diet is called a ketogenic diet. 


Do I have to cook on the program?

No. But we’d like you to. You can eat this way without cooking, but that leaves the deliciousness in someone else’s hands. We will encourage you to cook recipes, or try new things, as we move you away from eating junk. You can still get outrageous results without cooking. 


Can I join without a coach?

Absolutely. The coaching option is obviously more likely to yield results, because of the support element, but if you are motivated and love troubleshooting on your own, you may select the ‘Without Coaching’ option. And you will love it. 


How does my coach work with me?

If you choose the coaching option, your coach will monitor various metrics of yours on a daily basis using data that you track in our web app. The daily monitoring, and the weekly Weigh-and-Measure allow the coach to assess whether or not your body is in optimal fat burning mode, and producing the right results. Expect daily interaction via WhatsApp to provide feedback and troubleshoot. 

Every Friday, you will receive your instructions for the week. You coach is available to work with you on them, and will follow up to make sure you on track and winning. 


Do I meet my coach in person?

No. You will meet face-to-face during video calls as you are being ushered onto the program. The majority of your engagements will be over WhatsApp chat and calls. This allows us to support you anytime, anywhere. 


Do I get a meal plan?

Yes. Your prescription itself will allow you to apply keto to any eating style, or meal plan schedule. But, you will get a meal plan that is personalised to your specific prescription. And, you also have access to over 50 other keto meal plans that you and your coach can tweak to suit you. 


What are the benefits of an online/virtual program?

You can access your coach, your tools and your instructions on your mobile phone from anywhere in the world. You can engage with your coach whenever you like, instead of waiting for your weekly session. You can make this work with your schedule, and you don’t need to sacrifice an hour a week from your already busy schedule.


Can I have a cheat day?

It depends on a number of factors. It will slow down your progress, but there is no morality there. Each person is different, and between you and your coach you can decide on how to approach this. We don’t call it cheating though. We call it celebrating. 


How does payment work?

You can pay via credit card, debit card or eft. 

Credit or Debit – If you pay via credit card you will be charged the joining fee and the pro-rata amount from your start date (the nearest Friday) until the end of that month. You then get billed your subscription fee on the first of every month.
EFT – If you pay EFT we need your joining fee and three months paid upfront. You can renew every three months. 


Does it work?

Yes. We have a 95% success rate.


Who should NOT do this program?
Unfortunately we do not accept anyone for this specific program who fits into one of these categories or currently suffers from one of these conditions.
  • Under the age of 18
  • Pregnant
  • Breastfeeding
  • Type 1 Diabetic
  • Porphyrias
  • Liver failure
  • Fat Metabolism disorders
  • Pancreatitis
  • Primary Carnitine Deficiency
  • Carnitine Palmitoyltransferase Deficiency
  • Carnitine Translocase Deficiency
  • Porphyrias
  • Pyruvate Kinase Deficiency


Is it safe?
There are numerous benefits to the keto diet, and yes, it is safe. However, there are often drastic improvements in the first few weeks which may affect your required dose of certain medications. If you have been diagnosed with any of the following, we advise you to notify your doctor as soon as possible so they can monitor your progress.
  • High blood pressure
  • Type 2 diabetes (insulin dependent or not)
  • Sleep apnoea
  • Kidney disease
  • Heart disease
  • Non-alcoholic fatty liver disease
  • Epilepsy
  • Chronic inflammation

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